Q: How do I set up my e-mail program
to send and receive mail?
A: These instructions are for reference only as a service
to our customers. When tested, the instructions were
found to work with the latest available version of each
program; however, changes in the software since publication
may cause these instructions to become out-of-date and
invalid. We do not provide support for these programs;
if you have difficulties using these software programs,
please consult the software's documentation or contact
the maker of the software program.
Due to a number of providers blocking the SMTP port
(port 25) in order to try to deter spammers and unsolicited
bulk email, we have set up a second SMTP server to be
used by those that cannot send with port 25. The main
differences between the two servers are:
Description Normal Connection Alternate Connection
Outgoing SMTP Server mail.domainname.com
Outgoing SMTP Port 25
SMTP Authentication Yes
Instructions on setting up your e-mail account with
a number of popular e-mail software packages are below,
with instructions on setting up either SMTP connection.
Be sure to replace domainname.com with the domain name
you are setting up e-mail for.
Microsoft Outlook Express
Go to the Tools menu and select "Accounts..."
A new window will open up.
Click on the Add button, then select "Mail..."
Another new window will open.
Enter the following information:
E-mail Address: username@domainname.com
Click on the Next button.
Enter the following information:
My incoming mail server is a: POP3 :server
Incoming mail (POP3, IMAP or HTTP) server: mail.domainname.com
Outgoing mail (SMTP) server: mail.domainname.com
Click on the Next button.
Enter the following information:
Account name: username@domainname.com
Password: Enter the password for the e-mail address.
Click on the Next button.
Click on the Finish button. The window will close.
On the previously opened window, select the account
you just created.
Click on the Properties... button. A new window will
open up.
Click on the Servers tab.
Enter the following information:
REGULAR CONNECTION
Check the box next to "My server requires authentication".
Click on the OK button.
Microsoft Outlook
Go to the Tools menu and select "E-Mail Accounts..."
A new window will open.
Click on the radio button next to "Add a new e-mail
account".
Click on the Next button.
Click on the Add... button.
On the next screen, click on the radio button next to
"POP3".
Click on the Next button.
Enter the following information:
Your Name: Enter the name you want to be displayed with
mail sent from this account.
E-mail Address: username@domainname.com
Incoming mail server (POP3): mail.domainname.com
User name: username@domainname.com
Password: Enter the password for the e-mail address.
REGULAR CONNECTION
Outgoing mail server (SMTP): mail.domainname.com
Click on the More Settings... button. A new window will
open.
Click on the Outgoing Server tab.
Check the box next to "My outgoing server (SMTP)
requires authentication".
Click on the radio button next to "Use same settings
as my incoming mail server".
Click on the OK button.
Eudora
Go to the Tools menu and select "Options.."
Click on the Getting Started button.
Enter the following information:
Real name: Enter the name you want to be displayed with
mail sent from this account.
Return address: username@domainname.com
Mail server (Incoming): mail.domainname.com
Login Name: username@domainname.com
REGULAR CONNECTION
SMTP Server (Outgoing): mail.domainname.com
Check the box next to "Allow authentication".
Netscape Messenger
Go to the Edit menu and select "Preferences".
Expand "Mail & Newsgroups".
Select "Identity".
Enter the following information:
Your name: Enter the name you want to be displayed with
mail sent from this account.
Email address: username@domainname.com
Select "Mail Servers".
In the Incoming Mail Servers box, click the Add... button.
The Mail Server Properties window will appear.
Click on the General tab.
Enter the following information:
Server Name: mail.domainname.com
Server Type: POP3 Server
User Name: username%domainname.com
Click on the OK button. The window will close.
Enter the following information in the previous window:
REGULAR CONNECTION
Outgoing mail (SMTP) server: mail.domainname.com
Outgoing mail server user name: username@domainname.com
Netscape 7
In the regular Netscape window, select the "Mail"
tab from the Tab Bar.
If the Account Wizard does not appear, go to the Edit
menu and select "Mail & Newsgroup Account Settings".
If you already have an SMTP server set up and wish to
continue using it, do not change any settings under
Outgoing Server (SMTP) Settings. To use our SMTP server,
enter the following information:
REGULAR CONNECTION
Outgoing mail (SMTP) server: mail.domainname.com
Port: 25
Check "Use name and password".
User name: username@domainname.com
Use secure connection (SSL): Select "Never".
Click "Add Account".
Select "Email account", then click Next.
Enter the following information:
Your name: Enter the name you want to be displayed with
mail sent from this account.
Email address: username@domainname.com
Click Next.
Select "POP" for the type of mail server.
Enter the following information:
Incoming server: mail.domainname.com
Click Next.
Enter the following information:
User name: username@domainname.com
Click Next.
Enter the following information:
Account name: username@domainname.com
Click Next.
Click Finish.
Pegasus Mail
Go to the File menu and select "Network Configuration".
The Internet Mail Options window will appear.
Enter the following information:
My Internet e-mail address is: username@domainname.com
Click on the Receiving (POP3) tab.
Enter the following information:
POP3 host: mail.domainname.com
User name: username@domainname.com
Password: Enter the password for the e-mail address.
Connect to server on TCP/IP port: 110
Click on the Sending (SMTP) tab.
Enter the following information:
REGULAR CONNECTION
SMTP host: mail.domainname.com
Connect to SMTP server on TCP/IP port: 25
Check the box next to "Login using my POP3 settings
for username and password".
Click on the OK button.
Uncheck the box next to "Login using my POP3 settings
for username and password"
Uncheck the box next to "Login with username:"
Uncheck the box next to "Authenticate by doing
a prior POP3 mail check"
Click on the OK button.
Calypso
After opening Calypso, click the Create A New Mailbox
button. The Calypso Mailbox Wizard will appear.
Enter the following information:
Enter a name for this Calypso mailbox: Enter your desired
mailbox name.
Click on the Next button on this window and the next
two, arriving at the window asking about the account's
name.
Enter the following information:
Enter a name for this e-mail account: Enter what you
wish for the account to be called.
Enter your real name: Enter the name you want to be
displayed with mail sent from this account.
Enter the e-mail address for this account: username@domainname.com
Click on the Next button.
Enter the following information:
Select the radio button next to "POP3".
User ID on incoming mail server: username@domainname.com
Name of incoming mail server: mail.domainname.com
Click on the Next button.
Enter the following information:
Select the password authentication method for the incoming
mail server: Normal
Enter the password for the user ID on the incoming mail
server: Enter the password for the e-mail address.
Confirm the password: Re-enter the same password.
Click on the Next button on this window and the next
one displayed.
Enter the following information:
REGULAR CONNECTION
Name of SMTP mail server: mail.domainname.com
Select the authentication method for the SMTP mail server:
Use POP account
Click on the Next button.
Click on the Finish button.
Go to the Mailbox menu and select "Accounts",
then "Properties", then the name of the account
you just set up. The Properties window will appear.
Click on the Mail Server tab.
Enter the following information:
Port: 75
Click on the OK button.
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